Express Liability Desktop Review

In keeping with our core value of innovation, OccuMED are proud to introduce this new online service. This service has been introduced given recent changes to Workers Compensation and Injury Management Act and the 14-day liability decision notice requirement. 

Express Liability Desktop Reviews assist insurers and employers expedite liability determination within a 48-hour turnaround*, maximising KPI’s in cost-effective manner. 

This service utilises a skillset unique only to Occupational Physicians including clinical medicine, knowledge of different hazards and work environments, accident investigation, critical appraisal of information and determination of causation.

The outcome is a transparent opinion regarding the high or low probability of a work-related injury or recommendations of the further information required.

This express report will benefit insurers in meeting the 14-day decision requirement with assistance to make fast and accurate liability determinations, promoting efficient claims processing management. 

With the aim of a fast turnaround time in mind, our team will accommodate review appointments within 24 hours for injuries less than four weeks old. Our experience in occupational medicine will provide insurers and employers with a trusted and efficient response to assist claim application reviews and decision-making processes. 

Eligibility Criteria

  • Injury claim less than four (4) weeks old
  • Reference documentation under twenty (20) pages total

The Process

  • Document Review: Comprehensive examination of all provided documents
  • Claimant Telephone Interview (optional): Telephone interview to gather additional insights and clarify any uncertainties
  • Report Delivery: Determination of diagnosis, evaluation of significant work and non-work-related exposure, identification of other potential non-work-related medical causes

*The service has a 48-hour turnaround time from the time of review if the injury is less than 4 weeks old, documents less than 20 pages (‘standard’) or straightforward claims.